Welcome to wallpilates.ai ("Website"). By using our Website or accessing any products and services, you agree to these Terms & Conditions ("Terms"). Please read them carefully, as they govern your use of our Website and services, and create a contract between you ("User", "You", or "Customer") and Wall Pilates AI ("Company", "We", or "Us").

By continuing to browse, purchase, or use our Website, you acknowledge that you have read, understood, and agreed to these Terms. This agreement is legally binding when you make a purchase, so please ensure you understand all the provisions.

We also recommend visiting our FAQ section for additional information about our services.

1. About Us

1.1 Wall Pilates AI ("Company", "We", or "Us") operates this Website, offering products and services under the Wall Pilates brand.

1.2 We provide online fitness content, including personalized Wall Pilates workout plans and other digital content ("Services"). Please assess if our services suit your personal needs before purchasing, as we cannot guarantee that they will be right for everyone.

1.3 For any questions, feel free to reach out via our "Contact Us" form at wallpilates.ai/contact or by emailing support@wallpilates.ai.

2. About You

2.1 To use our services, you must meet the following criteria:

• You are of legal age to enter into contracts where you live.
• You have read and agree to these Terms.
• You provide correct contact, billing, and necessary information.
• If you’re using someone else's payment method, you have permission to do so.
• You're purchasing Wall Pilates services for personal use only.

2.2 You may need to provide personal details like age, fitness goals, and preferences. Please give accurate information to receive the best personalized experience.

2.3 By agreeing to these Terms, you understand that once you’ve accessed our services (e.g., logging into the member area), they cannot be refused. However, you may cancel your subscription at any time, and we won’t charge for future periods after cancellation.

2.4 Our services and content are for personal use only. You cannot resell, distribute, or commercially exploit any content from the Website.

2.5 You cannot use the Website or our services for illegal purposes. All content, including text and images, belongs to the Company and is protected by copyright. Unauthorized use is prohibited.

3. Services, Pricing, and Payments

3.1 Wall Pilates offers various fitness content, including personalized workout plans, daily routines, videos, and wellness tips ("Services"). We regularly update and improve our offerings.

3.2 All services are digital. You get access to the content as soon as you log into our system.

3.3 The services are tailored based on the information you provide. It’s your responsibility to provide accurate details so that the plans are suitable for your needs.

3.4 Our services are designed to support fitness and wellness but do not diagnose or treat medical conditions. For optimal results, pair Wall Pilates with a healthy lifestyle, including a balanced diet and regular exercise.

3.5 You can access our services by purchasing a subscription plan, available in 3, 6, or 12-month options.

3.6 Each plan provides access to the same digital content, including workout tutorials, guides, and tips.

3.7 Prices are listed in USD. Sales tax may be applied based on your location at checkout.

3.8 We don’t apply currency conversion fees, but your bank might for international payments. Contact your bank for any questions about fees.

3.9 We accept payments via credit card, PayPal, and other electronic payment methods. We do not accept checks or cash.

4. Discounts Policy

4.1 We may offer discounts on our services for first-time buyers or subscribers to our newsletter.

4.2 Discount rates may change, and we reserve the right to start or cancel promotions at any time.

5. Cancelling Your Subscription

5.1 You can cancel your subscription at any time by contacting customer support. Your cancellation will take effect after the current billing period ends.

5.2 To avoid automatic renewal, inform us at least 24 hours before your billing period ends.

5.3 We do not issue refunds for past periods of service usage.

6. Refunds

6.1 Since our services are digital, we do not provide refunds for used services.

6.2 Refunds are issued through the original payment method only.

7. Personal Data and Communication

7.1 We protect your personal information by following industry best practices and ensure it is not misused, lost, or accessed inappropriately.

7.2 Your personal information may be used for research and improving our services, but will never be used for other purposes without your consent.

7.3 If you provide a testimonial or review, we may display it on the Website for one year. We will only display your initials unless you give explicit consent to use your full name.

7.4 We may contact you via email or phone to verify order details or notify you of payment issues.

7.5 All personal data is handled according to applicable laws. Please refer to our Privacy Policy for more details.

8. Rules of Conduct

8.1 You may not use the Website or services for any illegal activities. All content belongs to Wall Pilates and is protected by copyright law.

8.2 We reserve the right to investigate any unauthorized use of the Website and take appropriate legal action if necessary. By using the Website, you agree to follow all policies and provide honest information.

9. Disclaimers

9.1 The content on our Website is for informational purposes and should not replace professional medical advice. Always consult a healthcare provider with any medical concerns.

9.2 We are not responsible for any damage, injury, or loss that may occur from using our services or the Website.

9.3 Results may vary, and we do not guarantee specific outcomes from using our services.

10. Intellectual Property

10.1 All intellectual property, including designs, text, and images on the Website, belongs to Wall Pilates, unless otherwise noted.

10.2 Unauthorized use of any intellectual property on the Website is prohibited.

11. Limitation of Liability

11.1 We are not responsible for any damages, loss of data, or health issues arising from the use of our services or the Website.

11.2 If you are dissatisfied with the Website or services, your sole remedy is to discontinue use.

12. Governing Law and Disputes

12.1 If you have any complaints, contact us first before taking any action with third parties.

12.2 All legal matters will be governed by the law unless local laws state otherwise.

12.3 Any legal claims must be made in your individual capacity and not as part of a class action.

13. Miscellaneous

13.1 If any part of these Terms is found to be unenforceable, it will not affect the validity of the remaining sections.

13.2 We reserve the right to update these Terms at any time. Any updates will be posted on the Website.

14. Contact Information

Email: support@wallpilates.ai